Kernel Update to Host Server

Incident Report for Freemasons NSW and ACT

Resolved

This incident has been resolved.

Posted Oct 27, 2026 - 16:25 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2026 - 18:55 AEDT

Identified

Scheduled maintenance is currently in progress with our hosting provider.

Over the next 72 hours, the host server will undergo rolling kernel updates.

This maintenance is required to apply the latest PHP base updates and maintain overall infrastructure security for the server and the portal.

We will provide updates as necessary.

Posted Oct 24, 2026 - 12:40 AEDT

This incident affected: Reporting Portal and Reporting Forms.